Q. Do you do custom work?
A. Yes, just send us an email with your request and we will discus it and do our best to make the sign you want. We do many more sayings than are shown. And other size signs as well.
Q. Do you do personalized work?
A. Yes. Many of our signs with sayings can be personalized.
Q. Can I order a sign to be exactly like one shown?
A. None of our signs are exactly like another one. The wood is never identical, size may vary slightly, stains and paint colors may vary due to the wood color and textures.
Q. Do you ship world wide?
A. At the moment we ship within the lower US 48 states. In time we will be adding international shipping.
Q. Do you accept returns and offer refunds?
A. There are NO returns nor refunds on personalized products or other custom or special orders. If you need/want to return an item you purchased from our shop, please contact us first with the reason. Return shipping is not offered. Refunds on items that have been accepted back will be given minus a 10% restocking fee.
Q. What is your turn around time on special orders and pre-made items?
A. This varies with each order and depends on the volume of orders ahead of you (seasonal), and the details of the work involved. Generally 2 weeks on special orders.
Pre-made items ordered through our web shop will be shipped out within 3 business days of your order.
Have other questions? Contact us. We will do our best to answer within 24 hours.